LEARN TO COMMUNICATE EFFECTIVELY

Tuesday, May 20, 2008

LEARN TO COMMUNICATE EFFECTIVELY

IN COMMUNICATION SEVEN PERCENT IS WHAT YOU SAY, 38 PER CENT IS HOW YOU SAY IT AND 55 PERCENT DEPENDS O N THE BODY LANGAUAGE

A GOOD SPEAKER IS ALWAYS TAKEN SERIOUSLY.

IN COMMUNICATION, MOST OF THE TIMES, WE ARE THINKING OF CONVEYING SOMETHING BUT ARE NOT ACTUALLY DELIVERING IT. HERE ARE A FEW POINTS WHICH CAN BE KEPT IN MIND DURING A BUSINESS CONVERSATION.

During a talk, hold back interrupting someone, learn to subtly take your own notes and frame a comprehensive response rather than give a knee jerk reaction. Hold your thoughts and build a response.

Whenever there is a difference of opinion, we attribute the discomfort to what has been said by someone - as a result of not meeting a need of your that need to be fulfiled.

Communicate with the person positively. If need be, shift the focus from accusation to ownership of responsiblity. For example, When yo said this, I felt you did not respect my views. So I believe that what you actually want is more prepartion frim my side, which I will definitely keep in mind. This could lead to healthy conclusion of an argumentative discussion.

While receiving a feedback, accept it on a positive note and also acknowledge it. The giver feels validated and there is a cohesion of opinion and unison of cause towords a common goal.